Privacy Policy – L&R First Aid Training
Last updated: 9th January 2026
L&R First Aid Training (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website https://www.lrfirstaidtraining.com or contact us about our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business name: L&R First Aid Training
Business type: First Aid Training Company
Website: https://www.lrfirstaidtraining.com
Contact email: jill@lrfirstaidtraining.com
We act as the data controller for any personal data you provide to us.
2. Information We Collect
We may collect and process the following personal information:
Name
Email address
Telephone number
Organisation or workplace (if provided)
Enquiry details submitted via contact forms, email, or telephone
Any additional information you choose to provide when contacting us
We do not knowingly collect data from children through this website.
3. How We Collect Your Information
Your information may be collected when you:
Complete a contact or enquiry form on our website
Contact us directly by email or telephone
Request information about training courses or availability
Sign up to receive information or updates (if applicable)
4. How We Use Your Information
We use your personal data only where it is necessary and lawful to do so. This includes:
Responding to enquiries and requests
Providing information about our first aid training services
Arranging and administering training bookings
Maintaining internal records
Sending occasional service-related communications
We do not sell, rent, or trade your personal data to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – where you have actively contacted us or opted in
Legitimate interests – to respond to enquiries and operate our business
Legal obligation – where record-keeping is required by law
6. Data Sharing
We only share personal data where necessary, for example:
With trusted service providers who support our website or email systems
Where required by law or regulatory authorities
Any third parties we use are required to handle your data securely and in accordance with data protection legislation.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.
When data is no longer required, it is securely deleted or anonymised.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
While no website can guarantee absolute security, we work to ensure your data is handled responsibly and securely.
9. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at jill@lrfirstaidtraining.com.
10. Cookies
Our website may use essential cookies to ensure it functions correctly.
We do not use cookies to collect personally identifiable information without your consent.
Further information about cookies can be provided upon request.
11. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page, with the revised date shown at the top.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
L&R First Aid Training